Gloucestershire Web Hosting
Solid Reliable Hosting for Business
Support
We will endeavor to provide a continuous high quality service. If you experience problems with your service, you should consult our support website. Should you fail to find a resolution to our problem in our FAQ's or Knowledge Base then you will find our 24/7 support contact details within our support website.
Please note we may require suspension of some of our services for short scheduled periods to carry out maintenance or repair to our services. Information concerning scheduled downtime is available on the SoftData support website, as are details of any interruptions to our services
Terms and Conditions
SoftData Internet Ltd reserves the right to refuse service and/or access to its servers and/or services to anyone.
SoftData does not allow any of the following content to be stored on its servers:
Adult material - includes all pornography, erotic images, or otherwise lewd or obscene content.
Excessive download content or non-linked content.
Refusal of service based on content matching either of these two criteria is entirely at the discretion of SoftData Internet Ltd.
Payment policies
All accounts are set up on a prepay basis. Although SoftData reserves the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. Payment is due every 30 or 365 days, from the date the account was established. Customers will automatically be charged again at the end of their prepay period unless confirmation of the wish to close has already been received.
In situations where the payment is not recieved on the due date, we will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, SoftData Internet Ltd reserves the right to suspend other services until the outstanding debt is cleared. Any non-payment of a recurring invoice may be subject to a £20 administration charge. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.
All payment is in UK sterling.
Disclaimer
SoftData Internet Ltd will not be responsible for any damages your business may suffer. SoftData Internet Ltd makes no warranties of any kind, expressed or implied for services we provide.
Please note: by signing up for any of our services you agree to be bound by all SoftData Internet Ltd terms and conditions.