Unbeatable Support from SoftData Internet Ltd
Our philosophy is simple. We treat you the way we like to be treated. Personal support is available by phone, email and our ticket system.
If you call us, you'll get through to an actual person rather than a phone menu, and they'll work with you to solve your problem. Fantastic Support is what really makes us stand out from the crowd. We don’t use premium rate lines, so support doesn’t cost you an arm and a leg. You will be
connected to knowledgeable support staff, and in the unlikely event we can’t sort your problem straight away, we have the fanatical support from Rackspace to call on at any time. If your call is out of office hours, you can contact us through our ‘ticketing system’ on our website. We are here 24/7 for your peace of mind.
You can now Register for support and log in from our support pages by clicking here and of course you can telephone us on 01452-552799. Existing users can log in here
SoftData are committed to supporting our customers in the best way possible and so we have created this site to ensure our high standards are maintained and improved.
Our hosting is on our dedicated servers housed in a secure data centre in the UK. This provides a physically secure environment with high speed network access.
All our servers benefit from full 24/7 server monitoring and advanced UPS management. To ensure the safety of your data, all accounts are backed up daily.
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Carbon Free Servers
SoftData is offering its clients the ability to reduce their ‘carbon footprints’ by hosting their sites on its carbon neutral servers. Softdata’s web servers are managed by Rackspace which has partnered with the International Tree Foundation, Britain’s longest standing tree planting charity, to create a package that provides sufficient tree planting to offset the carbon emissions produced by each customer’s hosting needs.